Thank you, thank you and thank you!
Why say thank you three times?
The first is for the team you have assembled when we had the pipe burst, and it spilled hundreds of gallons of water into the hallway and guest suites. I knew I was in a very serious situation that might force me to displace over one hundred guests without a place to go. When you arrived you took just a few minutes to assess the situation and went to work. In just a few hours, your crew had the hotel in presentable condition allowing me to continue with limited operations.
Secondly, for your knowledge, my next concern was the threat that mold would make my building unusable. You tested the moisture content of almost everything in the affected area and developed a plan to mitigate the mold potential. You worked with our insurance adjuster gaining her approval to proceed before she left the building.
Finally, for your company’s professionalism in my thirty years in the hotel business I have never worked with a crew who makes the extra effort to minimize the impact on operations. Most of the time, our guests were unaware of the crew that was preforming a major repair project. When you finished up you cleaned to the point that my housekeepers only had to resupply the room and do minor touchups!
It has been several months since you completed the job and not one room has developed a problem.
I would recommend your services to anyone!
Over the last few years I have had the misfortune of having water supply lines burst in two separate office buildings. Having known Gary Ward personally for a number of years, I called his office the first time and left a message. Only a few minutes passed, whereby Gary called me back and sent a crew out at 11:00 pm and had me back in business by 2:00 am. I was able to resume my business. I also hired Classic Construction to do my remodeling and they did a fantastic job.
As far as doing superior clean-up work and remodeling we have found all of his employees to be very nice, courteous, understanding and easy to work with.
Gary Ward and Classic Construction have been a go to source for our business for the past 20 years plus. Last summer they put a roof on one of our buildings. Classic Construction was always on time and cleaned up well when they left for the day. Whenever we have a problem, large or small, all we have to do is call and they arrive very promptly. On a recent visit to our store, Gary noticed that some flashing had come loose from the roof he had replaced. He made a quick call and his men were here in no time. Not only did they fix the flashing but they cleaned the debris from the top of the roof and patched a small hole that was caused from the debris. On a personal level, Classic Construction does all the remodeling at my residence. They have always done an outstanding job and we would gladly recommend them to anyone in need of their diverse services.